Integrations
Connect Znuny to Your Stack
Znuny integrates with the tools you already use — out of the box or through add-ons. From email and directory services to monitoring and third-party APIs.
Built-in Integrations
These capabilities ship with every Znuny installation — no add-ons required.
Email (IMAP / SMTP / POP3)
Send and receive emails directly from the ticket system. Supports multiple mailboxes, PGP, and S/MIME signing.
LDAP / Active Directory
Authenticate agents and customers against your existing directory. Sync user data automatically.
Generic Interface (REST / SOAP)
Connect to any external system using configurable web service endpoints with XSLT mapping, filters, and error handling.
Single Sign-On (SSO)
Integrate with your identity provider via HTTP headers or custom authentication modules.
External Customer Databases
Pull customer and company data from external SQL databases instead of the built-in backend.
S/MIME & PGP Encryption
End-to-end encryption for email communication, with certificate management built into the admin interface.
Add-on Integrations
Extend Znuny with purpose-built add-ons. Each one is maintained by the Znuny team and available through our package repository.
HealthStatus
HealthStatus lets you monitor the health of your Znuny system through a web service endpoint. Integrate it with your monitoring tools to detect issues early and ensure your service stays reliable.
TicketActionLink
TicketActionLink lets you trigger web services directly from a ticket or article and automatically apply the results to the ticket. Streamline workflows and integrate external systems without leaving Znuny.
Advanced Attachments
Manage, preview, and reuse all ticket attachments—faster than ever. Download files individually or in bulk, preview images, and attach previous files with a single click.
Active Directory Password
You can save the valuable time of your agents and customers now by allowing them to change their Active Directory passwords from the ticket system. With Active Directory Password, they can change it through your settings, and all your security settings regarding passwords, such as complexity and password history, will work as usual.
Build Your Own Integration
Znuny's Generic Interface and modular architecture make it straightforward to build custom connectors. Our development team can help you integrate Znuny into any workflow.